Miles Blakesley, owner and senior technician, has been diagnosing and repairing electronic devices for most of his professional career. This experience has culminated in his opening of the first branch of Miles Phone & Computer Repair. This friendly, customer-oriented, establishment concreted several key takeaways that Miles brought with him.
The first was quality. After years of repairing devices that failed due to poor quality parts or simply poor quality repairs, Miles came to respect the need for quality in all of his work. While local competitors will use inferior parts and poorly trained technicians, Miles Phone & Computer Repair stands by its work, with solid parts, and solid work ethics.
Accountability. Too many times, Miles would work with a repair tech that would take shortcuts, cut corners, and hide mistakes. This was unacceptable. Miles takes pride in every single repair and ensures that his store is no different. Miles is a professional and truly enjoys his craft.
Approachability. Electronics are our daily lives. When things go wrong, they can be confusing and frustrating. Miles talks customers through every detail of a repair, makes sure they understand any expected costs, and explains why a particular technique is employed. Repairs can be as simple as talking to Miles, no need to make it rocket science.